General terms and conditions
General Terms and Conditions Planet-RC GmbH
1. The order is generally binding on you!
It applies to all users listed below withdrawal rights.
Once you receive an order confirmation from us, the distance contract is concluded.
2. Instructions for rescission:
According to the law, we are required to inform you before buying our goods on your right of withdrawal.
You have the right, within 7 days after you receive the order confirmation to cancel the purchase without giving reasons. Would you like to place an order canceled, you can contact us via e-mail: firstname.lastname@example.org teach this.
Payments already made will be refunded. For bank transfers are 100%, when you pay with Paypal 90% of the amount paid will be refunded.
Is the 7-day cancellation period has expired, the order is binding and you are required to make the payment.
Returns are only possible by prior arrangement. The goods must be packed original.
The return of extra-ordered items is not possible.
The returns must be prepaid. Copies of invoices and any SYMPTOMS lay by.
For all postage costs incurred by the customer comes to.
Address for returns:
After the order has been received by us within 24 hours of an e-mail with information to process your order.
4. Payment New customers:
Orders can be placed for new customers only in advance, payment must be made within 7 days. Do you need a deposit slip, so this is by placing an order to be made within 2 days of us. Upon request, we will send you a surcharge of CHF 5 .-- advance a bill with pre-printed deposit slip.
We do not send order by last name.
We do not accept "mailbox" and companies z.H. Mr. XXX "billing addresses.
If the payment deadline for orders in advance of 7 days is not respected must be reckoned with legal action and additional costs.
The order can be revoked within 7 days.
5. Payment regulars
At Swiss regular customers, we ship via invoice, payable within 10 days strictly net. The payment period applies even if only partial deliveries have been made.
5.1 late payment
If payment is not received within 10 days for us a payment request is sent, the payment request is unsuccessful, the debtor will enter our collection contractors. The resulting excess and Umtriebskosten a flat rate of CHF 100 .-- are taken from Schulder. The annual interest rate debt is 10% of the shipping date of the order.
5.2 Payment by installments
Can not be paid on time according to the statement, the outstanding amount can be paid in installments.
Maximum in 3 installments. The debt must be paid within a maximum of 90 days.
Pro rate we charge CHF 15 .-- plus 10% annual interest. The minimum rate is CHF 200 .--
Shipping is Basically immediately after payment or order. We reserve the right to make partial deliveries. Residue parts will be supplied as soon as possible. For the customer, there are no additional costs for partial deliveries. These costs are on us.
Fridays and before Sundays and public holidays can be sent on grounds of shipping agent no A postal packets. These packages are shipped with B-Post.
For orders where "Article extra" must be ordered, we can make according to our discretion partial shipments. The customer only pays the shipping costs that were specified when ordering. Deliveries are free for customers. We reserve the right at the part where deliveries yet
"Article extra" must be ordered to send the partial delivery as B-post, although it was in the order A Mail selected.
6.1 Subsequent deliveries
If you have any backorders no new parts can be ordered.
The Shipping & Returns for Switzerland, Germany and Austria are automatically calculated when ordering!
You have the choice between "normal" and "insured" shipping. Orders, and shipping supplies which a value less than CHF 250.- or 180.- Euro are shipped uninsured (without tracking number). Do you want an insured shipping for orders such, this is in order and notify us of select this shipping service. The additional cost of € 6.- or 4.- must be paid by the customer. With the surrender of our shipping service provider benefit and risk pass to the customer.
For uninsured shipments that are lost or damaged during transit, we do not assume any liability!
If you are in a country that does not recognize our system you can ask for the shipping costs in advance with us.
8. Warranty Performance "electronics"
Planet-RC GmbH sells only authentic, brand-new products from leading manufacturers in brand quality. Since Planet-RC does not manufacture its products, it has no influence on the functionality of the product. Therefore closes Planet-RC from the warranty for their products, unless intentional or grossly negligent acts of the Planet-RC is present.
It is the warranty of the manufacturer from the date of purchase. In general, the warranty period is 1 year. There are exceptions, such as in Much-More, Robitronic, Duratrax, Novak, etc. Hobbywing. Here, the warranty period is 90 days. If defects in the goods delivered occur within the warranty period, you can send it directly to the manufacturer! On request we can help you with the settlement of a warranty repair and accept the Administrative. Incidental postage costs are the responsibility of the customer.
8.1 NIMH / LIPO batteries provide the battery manufacturers / suppliers no guarantee. The battery has a function warranty if they are new.
9. offers and prices
The offers are subject to change. Printing errors, mistakes and changes by our suppliers, we reserve the right.
The prices include the Swiss VAT (8.0%).
9.1. VAT Free delivery abroad
Bekommmen foreign customers, their appointment without the Swiss 8% VAT. (VAT free).
10. Product pictures
Product images may differ in color, shape and other characteristics. The copyright of the images is usually the manufacturer, and is only used to Anschaung. All brand names, trademarks and product images are the property of their respective owners and are used only for description.
The buyer operates the Products purchased on your own risk! In case of accidents we disclaim any liability. Please note that many of our products are not toys. The parents responsible for their children.
12. Extended Retention of Title
The goods remain even when mixing, processing and sale to third parties until full payment of our property.
13. Data Protection
Your personal data or information by the registration in shop will be kept confidential and used exclusively for the business relationship.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses. "Cookies", text files that are stored on your computer, to help analyze how users use the website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the US and stored there.
14. Disclaimer for External Links
Planet-RC GmbH refers in its pages with links to other sites on the Internet. For these links the following statement applies: Planet-RC GmbH expressly declares that it has absolutely no influence on the content of these linked sites. We distance ourselves from all contents of all linked third-party sites that can be clicked on www.Planet-rc.ch and we do not adopt their contents. This declaration applies to all links.
15. Severability clause
If any provision of our General Conditions be invalid, the remaining provisions shall remain
Our General Conditions unaffected.
16. Applicable law and jurisdiction
All legal conflicts between Planet-RC GmbH and our customers come forward, Swiss law shall apply. (The Vienna Sales Convention (CISG) is excluded.)
17. Reservation of changing the terms and conditions
The Planet-RC GmbH reserves the right at any time to amend these Terms and Conditions with current statutory provisions or modify in whole or in part.
Jurisdiction for any disputes with Planet-RC GmbH is subject of differing binding legal jurisdictions Zihlschlacht TG.
Status: 1.1. 2015
Copyright 2008-2015 Planet-RC GmbH
Store / shipping department:
Shop is open:
Monday and Friday of 15.00 to 18.00 Clock
Wednesday of 15.00 to 19.00 Clock
Tel. 071 535 00 63 (only during opening hours)
Headquarters: (no shop)
Obere Hubwiesen 12
No returns to this address!
Company registration no. CH-440.4.020.841-6
CHE 114 032 001 / (VAT. No. 688145)